Why Does My Outlook Keeps Freezing Or Crashing?

Your Outlook keeps freezing on your system? You’re not alone in finding this annoying, though. There are many users who are facing the same issue again and again. However, the good news is that you can easily solve this issue with the help of various solutions.

Reasons Behind Outlook Keeps Crashing Issue

One or more of the following factors contribute to this issue:

No recent updates installed.
Another process is using Outlook.
When loading external material like photos in an email message, Outlook.
Outlook is being hampered by an add-in that was previously installed.
You have oversize mailboxes.
Your Office programs need to be fixed.
The integrity of the Outlook data files has been compromised.
Your antivirus program is out-of-date or interferes with Outlook.
Outlook and another application are incompatible.

How to Fix Outlook Keeps Freezing Issue Effectively?

Here are a few fixes for the Outlook Crashes problem.

1. Verify your Antivirus Program

Your antivirus program may occasionally interfere with Outlook. The best method to test is to turn off your antivirus software and see if Outlook still functions; if it does, you’ll know what’s wrong.

Check to see if your antivirus program needs to be updated; doing so will fix Outlook keeps crashing problem. If the issue continues, get in touch with the antivirus tool’s customer care department for a potential fix if you’re certain it’s interfering with Outlook’s operations.

2. Deal with Add-in Conflicts

Open Outlook in safe mode to launch it without these add-ins. The add-ins are probably at blame if the issue disappears in safe mode.

Permanent Solution:

Select Add-ins from the File menu.
Click Go after selecting COM Add-ins.
Delete every checkbox from the dialogue box.

Finally, relaunch Outlook and launch it in normal mode; everything should now be in working order.

3. Restore Faulty User Profiles

However, there are a variety of reasons why this user profile could become corrupt, which would make Outlook unresponsive. Create a fresh user profile and give it a go-to to determine if a corrupted user profile is the issue. Keep using this user profile and delete the corrupted one if Outlook functions normally.

A new user account can be made by:

To enter the run dialogue box, press Windows + R. Type cmd to launch the Command Prompt. Ensure that you have administrator rights. Alternatively, look for Command Prompt and select “Run as Administrator” from the context menu.
At the command prompt, enter the new “usernamepassword/add” command.
Use these credentials to log in when the user profile has been created.
All files except user.dat, user.dat.log, and user.ini should be copied from C:usersold username.

Move all the files to C:usersnew username, then log out and back in using the new password to see if your Outlook is functional.

4. Make your Mailbox Manageable

Outlook’s performance is impacted by a huge mailbox. Move some of the material in your large files to different directories to address this problem.

How to do it:

First, navigate towards the “New Folder” from the Folder tab.
Give the new folder a name.
After choosing a location for this folder, click OK.
Transfer a few of the bulkier emails and attachments to this folder.

This subdirectory will be in a different place and be a subfolder.

Alternately, archive older emails using the AutoArchive feature and save them somewhere secure.

5. Clean your Boots

Many services and programs start up automatically and run in the background when Windows boots regularly, and these can obstruct Outlook.

Through a checkbox in System Configuration, you can enable or disable the processes and services when you perform a clean boot or a selective starting.

Final Words

Does your Outlook keeps freezing? These are a few of the fixes for it. You can utilize the appropriate solution from above if you are aware of the problem’s root cause. Otherwise, you’ll have to try each one repeatedly until your issue is resolved. Also, you can contact the Outlook professionals for more support.