The QuickBooks program lets users work on their company files and perform various functions seamlessly. But sometimes, issues prevent the users from accessing their company files. If your QuickBooks crashes when opening company file, there can be a few possible reasons behind the problem. It can occur due to issues with the data file or while mailing bulky reports. The QuickBooks keeps closing error can be effectively resolved by following the reasons and solutions mentioned in this article.
If you are unable to eliminate the error on your own, you can call us at 1-855-856-0042 and get professional assistance from our team of experts.
What Causes the QuickBooks Closes Unexpectedly Issue?
If your QuickBooks app keeps crashing, the following factors might be responsible for the issue –
- The company file name is too long, or the file name includes spaces and special characters.
- There are issues with the QBWUSER.INI file, which leads to QuickBooks shutting down frequently.
- Your system’s hard drive has bad sectors, or it is damaged.
- Outdated or damaged Windows OS can cause your application to crash.
- There are problems while installing QuickBooks, or the installation files are damaged.
- You are trying to mail a large invoice or a bulky report while working in different work centers.
Recommended to read: How to fix QuickBooks Error 1310
How to Terminate the QuickBooks Keeps Shutting Down Issue?
If your QuickBooks crashes when switching companies, you can follow the solutions given below –
Solution 1 – Use your Windows Admin Credentials and Update your QuickBooks to the Latest Release
You need to ensure that your QuickBooks Desktop is updated by following the steps below –
- Right-click the QB Desktop icon, select Run as Admin, and enter your login credentials.
- Hit Enterand go to the QuickBooks Help menu to select Update QuickBooks Desktop and open the QuickBooks Update
- From the Update Nowtab, click on Get Updates to prompt QuickBooks to download the latest Intuit updates.
- Install the recent updates and restart QuickBooks to see if the crashing issue is dismissed.
Solution 2 – Edit the QBWUSER.INI File Name to Repair the File Damage
The QuickBooks .INI file needs to be repaired to make sure it’s working properly to rectify the QuickBooks Desktop keeps crashing problem.
- From the QuickBooks File Directory, find the file with the .INIextension and right-click on it.
- Select Rename and add .OLDat the end of the file name as a suffix, followed by hitting Enter to save the changes.
- Once done, rename the ecml file similarly and fix the ECMLfile issues.
- Now, rerun QuickBooks and see if you are able to access your company file without any errors.
If the error persists, you can try suppressing your QuickBooks Desktop and open the No Company Open window.
Conclusion
If your QuickBooks crashes when opening company file, you can perform the steps given above to eliminate the issue. If the problem persists, you can reach out to us at 1-855-856-0042 and get technical assistance from our QuickBooks experts.
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