Eliminating the QuickBooks error H505 by simple troubleshooting methods

We live in a fast-paced world and all of us are in a rush to do more. As professionals, we want to do more and better at our workplace and businesses. While we are in a rush it is often possible to have a haphazard mess of our transactions. QuickBooks software takes care of this by providing you with payroll services and taking all your worries into its account. This software helps you by monitoring information regarding your transfer and help you send funds to your employees as well. These are some of the attractive features of this software. At times though there are some errors that pop up in QB as well. This blog post is about one such issue- QuickBooks error H505. 

What does H505 error in QB software mean?

If you try to access a company file that is not on your computer, QuickBooks error H505 occurs. In such cases, the software faces connectivity issues that lead to errors. In addition, it may appear when a QuickBooks company file requires some additional settings. H505 disturbs the connection for multi-user. In this article, we will try and understand the error by reading its causes and symptoms. This will help in recognizing the error better. 

What is the reason behind the H505 error arising? 

The H505 error is caused by a number of factors, but kode for multiple users is the most important. It is crucial knowing other root causes of the error as well so that you are aware of what is causing the error to occur and then resolve that particular issue. 

• The irregular presence of the IP address of the host computer is a factor that can cause this problem. When using QBDSM, the IP address is critical.
• You are facing this particular error because files are not being accessed due to the network being corrupted. 
• This problem can also be caused by incorrect firewall settings.
• The wrong DNS setting is of course another factor 
• It is not possible on the computer to run services like QBFCMonitor. In order for the software to function fully, some important services must be started. On the other hand, the number of errors increases when some services are not enabled.
• Incorrect hosting configuration settings can cause QuickBooks error H505 to appear on the system.

How to recognize the error H505 in the QB application? 

The image given above is how usually the error shows itself. If this shows on your screen you can be sure that your device and application are encountered by QB error code H505. This is the most common sign to recognize the H505 error. Another sign to catch on to is that your active window gets corrupted super fast and crashes. Your device might crash as well. In case, your device and application are not crashing there are chances that the response to your commands will be delayed, which is another way of knowing that you are being attack by the torturous QB error H505.

Fixing the error code H505 by DIY troubleshooting methods 

This is the problem-solving section of the blog post. In this part of the article, we have prepared an easy-to-understand guide for troubleshooting error H505. Just adhere to the methods and their individual instructions, and you will be able to eliminate this error in no time. 

Method 1: Modify your firewall settings 

Let us begin with this method to fix QuickBooks H505 error. After this troubleshooting technique, you should be able to continue your daily work with the QB application. 

• Go to the Control Panel and open it. 
• You will find Firewall settings here. 
• Open that now.
• You should now come across add a program prompt. 
• Once that happens, allow a program from the firewall settings. 
• Save the customizations after adding your version of QuickBooks 20XX to the exceptions list.

Now restart your device and see if the troublesome error still persists. It should not, but in case, H505 is still there you can try other troubleshooting methods. 

Method 2: The host file should be edited 

In this troubleshooting method we will edit the host file to resolve QB error H505. This method will be carried out in two steps. 

STEP 1: Determine the server’s IP address and computer name

• Begin by opening the run box. 
• This can be done by pressing Win + R. 
• The window for the command prompt needs to be open after this.
• To do this, type cmd and press the Enter key in the execution box 
• To execute the command now, just type ipconfig/all followed by the enter key 
• Now look for the hostname. You can find it in the configuration section of Windows IP. The name of the server is displayed on the right side of the screen 
• Make a note of the IP address and hostname when you find them.
• For any system that supports multiple users, do this procedure from the start. 

Time to test your server now. 

• Locate start on your device. 
• Now you can open the run command by typing run in search and pressing the enter key. 
• In the Run window, type cmd and then press enter key after you have finished typing.
• Type ping (name of your server) and press enter. Remember not to put brackets around your server name.

STEP 2: Time to edit the host file of windows 

• Close QB software and then locate the start menu. 
• Go to This PC. You can find it in the start menu.
• When in ‘This PC’, you need to reach this address. 
• C:\Windows\Systems32\Drivers\Etc or C:\Windows\Syswow64\Drivers\Etc.
• Locate the windows folder in the system. 
• In case you can not see this, look for hidden files. 

Locating hidden files and folders- 

1. Click on the View tab. 
2. Then go to hidden items. 
3. Once you have clicked on hidden items, you will be able to see the hidden folders and files. 

• Simply right-click on the “View” tab and then select the “Open” option.
• Now enter the IP address and name of the server that you noted earlier.
• Make sure you enter spaces using the tab key and not the space bar.
• Just save your modifications now. 
• Open software is the mode for multiple users and make sure that error code H505 is gone. 

Method 3: Make a new folder 

• You can fix the H505 problem by changing the location of the company file.
• Navigate to the folder where the company file is store on the computer.
• Once you have made a new folder on your desktop, paste your organization file here. 
• When you right-click the context menu, go for properties there. 
• Select Advanced Sharing on the Sharing tab.
• If you enable the Share this folder option, you can grant access to other people.
• For the everyone group, select the Full Control checkbox and then click apply and OK.
• Now try to reopen the company file from the workstation by clicking apply again and OK.

Conclusion 

We hope you have been able to eradicate the frustrating error by now with the help of our blog post. If you are still troubled by the error code H505 in QuickBooks, feel no hesitation in reaching out to us at Accounting-assist24.